Rewards, Workload, and Competence in Relation to Job Satisfaction Among Train Drivers
DOI:
https://doi.org/10.24905/icobis.v2i1.50Keywords:
reward, workload, employee competence, job satisfaction, train driversAbstract
Job satisfaction among train drivers is a critical issue in human resource management (HRM) for public transportation, because the profession demands high responsibility, operational precision, and strict safety compliance. This study analyzes the effects of reward, workload, and employee competence on the job satisfaction of train drivers at PT Kereta Api Indonesia (Persero) Daop IV Semarang. A quantitative approach was applied to a sample of 100 train drivers selected through proportional random sampling. Data were collected using a Likert-scale questionnaire and analyzed with multiple linear regression in IBM SPSS 25. The results show that reward and employee competence have a positive and significant effect on job satisfaction, whereas workload has no significant effect. Together, the three variables explain 80.1% of the variation in job satisfaction (adjusted R²). The findings offer practical implications for transportation management in designing policies that strengthen reward systems and competence development. They also align with national efforts to improve job quality in the transportation sector and with global HRM trends that treat employee well-being as a foundation of safe and sustainable work environments, particularly for high-risk occupations such as train driving.
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