Effects of Work Discipline, Physical Work Environment, and Work Culture on Organizational Citizenship Behavior at Tegal Regency Social Office
DOI:
https://doi.org/10.24905/icobis.v2i1.56Keywords:
Work Discipline, Physical Work Environment, Work Culture, Organizational Citizenship Behavior (OCB)Abstract
Human resources play a crucial role in government institutions, particularly with regard to employees' voluntary behavior, known as Organizational Citizenship Behavior (OCB). Among employees of the Social Office of Tegal Regency, OCB is directly related to the quality of social assistance services provided to the community. This study aims to analyze the partial and simultaneous effects of work discipline, physical work environment, and work culture on employees' OCB. The population and sample consisted of 50 respondents selected through a saturated sampling (census) method. This study employed a quantitative approach with data collected through questionnaires and analyzed using multiple linear regression with SPSS version 26. The results show that: 1) work discipline has a positive and significant effect on OCB (significance value 0.032 < 0.05); 2) physical work environment has a positive but insignificant effect on OCB (significance value 0.953 > 0.05); 3) work culture has a positive but insignificant effect on OCB (significance value 0.131 > 0.05); and 4) work discipline, physical work environment, and work culture simultaneously have a significant effect on OCB, with an Adjusted R Square value of 0.418 or 41.8%.
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