Evaluation of Employee Income Tax Reporting (PPh Pasal 21) Compliance at PT Asia Hakarya Abadi Tegal Through Coretax System

Authors

  • Putri Shofiyanita Universitas Pancasakti Tegal
  • Amirah Universitas Pancasakti Tegal

DOI:

https://doi.org/10.24905/icobis.v2i1.93

Keywords:

Tax Compliance, PPh Pasal 21, Coretax Administration System, Tax Reporting, Tax Administration

Abstract

This study aims to evaluate the compliance of employee income tax reporting (Article 21 Income Tax or PPh Pasal 21) at PT Asia Hakarya Abadi Tegal through the Coretax Administration System. The evaluation focuses on the accuracy of tax calculations and withholding, the completeness of electronic withholding tax documents, the timeliness of tax payments and reporting, and the effectiveness of Coretax in supporting the company's tax administration processes. The study examines the importance of employee payroll data accuracy, reconciliation procedures, supporting documentation, and internal controls in ensuring compliance with applicable tax regulations. The implementation of Coretax provides a digital platform for tax administration; however, its effectiveness depends on the quality of the data entered, users' understanding of the system, and the consistency of verification procedures. Therefore, companies need to establish systematic reconciliation procedures, provide training for personnel responsible for payroll and taxation, and maintain complete tax documentation to minimize reporting errors. The findings of this evaluation are expected to provide insights into the implementation of Coretax in corporate tax administration and serve as a basis for improving the accuracy, timeliness, and reliability of PPh Pasal 21 reporting. The final assessment of the company's compliance level must be supported by verified company records and the tax regulations applicable during the research period

References

Adi, S. W., Sanyika, A. W., & Purbasari, H. (2022). Analysis of the effect of taxation knowledge, taxpayer awareness, taxation socialization, tax sanctions, and e-filling on taxpayer compliance. Riset Akuntansi dan Keuangan Indonesia, 7(3), 376–385. https://doi.org/10.23917/reaksi.v7i3.22160

Agustin, R. D., Putra, A. S., Maula, K. A., Nawawi, A., & Rahma, M. (2026). Analisis mekanisme perhitungan dan pelaporan PPh Pasal 21 karyawan tetap berbasis sistem Coretax pada PT Hurip Utama. IKRAITH-EKONOMIKA, 9(2), 2847–2860. Artikel jurnal.

Daryatno, A. B., Cahyadi, S. A., & Prasetio, J. (2025). Implementasi Coretax Administration System (CTAS) untuk meningkatkan efisiensi penghitungan, penyetoran dan pelaporan pajak. Jurnal Serina Abdimas, 3(2), 652–662. https://doi.org/10.24912/jsa.v3i2.35252

Davis, F. D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly, 13(3), 319–340. https://doi.org/10.2307/249008

DeLone, W. H., & McLean, E. R. (2003). The DeLone and McLean model of information systems success: A ten-year update. Journal of Management Information Systems, 19(4), 9–30. https://doi.org/10.1080/07421222.2003.11045748

Erdiansyah, A. V., & Khoirunurrofik. (2022). Formal tax compliance in Indonesia through electronic tax filing: A case study of micro, small, and medium enterprises (MSMEs). Jurnal Pajak Indonesia (Indonesian Tax Review), 5(1). https://doi.org/10.31092/jpi.v5i1.1237

Malik, R. A., Mulyatini, N., Akbar, D. S., & Rizkia, T. S. (2023). How digital tax socialization moderates e-filling against individual taxpayer compliance. E-Jurnal Akuntansi, 33(3). https://doi.org/10.24843/EJA.2023.v33.i03.p10

Nathanael, J., & Widodo, C. (2025). Peran Coretax dalam kepatuhan wajib pajak pelaporan PPh 21 di Indonesia. JUMMA'45: Jurnal Mahasiswa https://doi.org/10.30640/jumma45.v4i2.5042 Technology Manajemen dan Akuntansi, 4(2), 193–202.

Pawitri, N. M. P., & Anggara, I. W. G. W. P. (2025). System quality and user adoption of Coretax in Indonesia: A PLSSEM-based Acceptance https://doi.org/10.24843/EJA.2025.v35.i08.p25 Model study. E-Jurnal Akuntansi.

Saptono, P. B., Mahmud, G., Khozen, I., Saragih, A. H., Sari, W. K., Hendrawan, A., & Setyowati, M. S. (2026). Tax professionals’ perceptions, compliance costs, and compliance intentions under Indonesia’s Core Tax Administration System. Informatics, 13(4), Article 52. https://doi.org/10.3390/informatics13040052

Slemrod, J. (2007). Cheating ourselves: The economics of tax evasion. Journal of Economic Perspectives, 21(1), 25–48. https://doi.org/10.1257/jep.21.1.25

Trisna Dewi, N. N. S. R. (2024). Implementation of electronic systems to improve taxpayer compliance. E-Jurnal Akuntansi, 34(1). https://doi.org/10.24843/EJA.2024.v34.i01.p18

Venkatesh, V., Morris, M. G., Davis, G. B., & Davis, F. D. (2003). User acceptance of information technology: Toward a unified view. MIS Quarterly, 27(3), 425–478. https://doi.org/10.2307/30036540

Widyari, N. Y. A., Ariyanto, D., Suprasto, H. B., & Suputra, I. D. G. D. (2021). Understanding the impact of e-filing system performance on tax compliance using the DeLone and McLean model. Jurnal Dinamika Akuntansi dan Bisnis, 8(2). Artikel jurnal.

Windriati, W., Thamrin, M. H., & Semil, N. (2021). The e-filing tax implementation success examined from the taxpayer agency as user. Jurnal Administrasi Publik, 11(1), 88–100. https://doi.org/10.31289/jap.v11i1.4832

Downloads

Published

2026-10-13

Issue

Section

Articles